ACCEPTANCE OF USE
PLEASE CAREFULLY READ EACH SECTION BELOW PRIOR TO ACCESSING OR USING THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THE TERMS, CONDITIONS, OBLIGATIONS AND AGREEMENTS AS SET FORTH IN EACH OF THE SECTIONS BELOW. IF YOU DO NOT UNDERSTAND, OR YOU DECLINE TO ACCEPT THE TERMS, CONDITIONS, OBLIGATIONS AND AGREEMENTS IN EACH OF THE INDIVIDUAL SECTIONS BELOW, YOU ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE AND FROM PURCHASING PRODUCTS OR SERVICE THEREFROM.
USER PRIVACY
Please refer to our Privacy Policy page for our full policies on privacy, found here: https://store.thewirelesshaven.com/policies/privacy-policy
USE OF WEBSITE AND CONTENT
USE OF WEBSITE: The website contents of The Wireless Haven are provided on an "as-is" and "as-available" basis. While all reasonably efforts are made as to the accuracy of all content, we express no warranties of any kind, either expressed or implied, as to the content or its accuracy, to include, but not limited to, warranty of fitness for purpose or merchant-ability, or any adverse results obtained from use of the website and content.
THIRD PARTY PROPERTY: Any third party logo, product, name or content is, where applicable, the legal, trademarked, and copyrighted property of the third party.
REGISTERED TRADEMARK AND COPYRIGHTED CONTENT: The Wireless Haven, Haven Technologies, Net Solution Shop, LTE FIX, LTEFIX, LTE HACKS, LTE 5G Hacks, WirelessJoint, and WiFiX are registered trademarks. This website's sections, notices, agreements, website pages, listings, blogs, articles, content and images are the copyrighted and intellectual property of LTE Fix and The Haven Technologies, LLC. Any use thereof is strictly prohibited unless otherwise stated or without first obtaining written consent.
THE WIRELESS HAVEN RETURN AND SHIPPING POLICY AND LIMITED WARRANTY
Please see these policies here:
https://thewirelesshaven.com/checkout-terms-and-conditions/
https://thewirelesshaven.com/return-policy/
USER AGREEMENT
MODIFICATION OF SECTION CONTENT: We reserve the right to, at any time and without specific notice to a user, amend, modify or update the content in any of the sections under our terms and conditions. Thereafter, and upon publishing the modified section, all changes shall be effective immediately. YOU AGREE TO PERIODICALLY REVIEW AND MAINTAIN A FULL UNDERSTANDING OF EACH SECTION, WHEREAS THIS AGREEMENT SHALL BE DEEMED AS YOUR CONCLUSIVE ACCEPTANCE OF EACH SECTION AND THE MATERIAL, TERMS, CONDITIONS AND AGREEMENTS CONTAINED THEREIN.
COPYRIGHTED CONTENT: The Wireless Haven, Haven Technologies, Net Solution Shop, LTE FIX, LTE HACKS, LTEFIX, WirelessJoint, LTE 5G Hacks, and WiFiX are registered trademarks. This website’s sections, notices, agreements, website pages, listings, blogs, articles, content and images are the copyrighted and intellectual property of The Wireless Haven. Any distribution or use thereof is strictly prohibited unless otherwise stated or without first obtaining written consent. YOU AGREE NOT TO USE OR DISTRIBUTE THE COPYRIGHTED PROPERTY OF The Wireless Haven WITHOUT FIRST OBTAINING WRITTEN CONSENT.
USE OF OUR EDUCATIONAL CONTENT: All content and subject matter contained in our LTE FIX-It Series, our LTE Projects page, docs pages, tutorials, videos, and our learning center blog are strictly for educational purposes! We disapprove of any action or conduct that may violate any government, group or agency’s (i.e., FCC, CSA, CE, UL, etc.) certification, rules, statutes and/or regulations that are effective in your jurisdiction, or the conditions imposed by a carrier’s term of service or agreement. The Wireless Haven, its authorized agents, and its products and service vendors (collective, herein as “The Wireless Haven”), do not assume liability or responsibility for any action or inaction for use of this content. YOU ACKNOWLEDGE AND AGREE TO USE OF THIS CONTENT IN A LEGAL MANNER AND AT YOUR OWN RISK. YOU FURTHER AGREE TO INDEMNIFY THE WIRELESS HAVEN FROM ALL LIABILITY AND RESPONSIBILITY RESULTING FROM YOUR USE OF THIS TYPE OF PROVIDED CONTENT.
GOVERNING LAW AND JURISDICTION: This website, its contents, sections and agreements have been constructed and shall be construed in accordance with the laws of the State of Tennessee without considering conflicting rules of law in other jurisdictions. Use of this website, contents, products and services, is construed as consent to the exclusive jurisdiction of the state and federal courts in Wilson County, Tennessee for the settlement of all disputes not otherwise specified in a user agreement. YOU AGREE TO CONSENT TO THE EXCLUSIVE JURISDICTION OF WILSON COUNTY TENNESSEE FOR ALL DISPUTES NOT OTHERWISE SPECIFIED IN A USER AGREEMENT.
SERVICE AGREEMENT
The Wireless Haven will offer various services for user subscription and purchase. This section will be updated as those services are implemented.
Wireless Haven Customer Device Update and Troubleshoot Service
The Wireless Haven and our technical staff can not guarantee completed results for every customer case. Again, results are not guaranteed.
This service does not include replacement parts, when needed, nor the labor to make major modifications or repairs to the physical device; electronics repairs are also not included. This product only covers general software issues, configuration issues, and basic assembly labor where needed. We do not offer pro-rated labor or partial purchases and do not offer refunds on this service once it has been performed on your device. The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.
Wireless Haven LBR20 Voxel Firmware Customer Device Update Service
The Wireless Haven and our technical staff can not guarantee completed results in just one hour, or even beyond, when connecting to you remotely. Please have an expectation of more than an hour. This product only covers 60 minutes of time, per unit purchased, with our technical support staff for one on one remote work. We do not offer pro-rated time or partial time. The Wireless Haven does not guarantee the customers data SIM card will work with any device, including the Orbi LBR20. When opting for remote setup, The Wireless Haven and our technical partners will do our best to get you completely setup and connected within a reasonable amount of time and with a reasonable remote connection to your currently active internet connection. We do not offer refunds for unsuccessful remote sessions, as the labor has been tendered at that point. There is a stated chance that we will not be able to finish or figure out the solution to your need. We will do our absolute best and spend our entire time professionally working towards a solution for you.
The Wireless Haven and our technical staff can not guarantee completed results for every customer case. Again, results are not guaranteed.
This service does not include replacement parts, when needed, nor the labor to make major modifications or repairs to the physical device; electronics repairs are also not included. This product only covers general software updates, configuration, and basic assembly labor where needed. We do not offer pro-rated labor or partial purchases of this service and do not offer refunds on this service once it has been performed on your device.
The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided; if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.
Wireless Haven 1 on 1 Advanced Support
The Wireless Haven and our technical staff can not guarantee completed results in just one hour, or even beyond. You may need to purchase extra time with us if your solution takes longer than one hour. Please have an expectation of more than an hour. This product only covers 60 minutes of time, per unit purchased, with our technical support staff for one on one work. We do not offer pro-rated time or partial time. The product is for one full hour. No refunds on un-used time. If you purchase multiple hours and we do not use full hours, you will be refunded for the full hours you did not receive. There is a stated chance that we will not be able to finish or figure out the solution to your need. We will do our absolute best and spend our entire time professionally working towards a solution for you.
Shipping devices to The Wireless Haven for any service
The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided; if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
Denial of Service or Incomplete Services
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.
Mobile Terms of Service
Net Solution Shop LLC
The Net Solution Shop LLC mobile message service (the "Service") is operated by Net Solution Shop LLC (“Net Solution Shop LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Net Solution Shop LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Net Solution Shop LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Net Solution Shop LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18557341139 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Net Solution Shop LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18557341139 or email INFO@THEWIRELESSHAVEN.COM.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Last updated: April 22, 2025
